How to check NHIF status

How to check NHIF status

How to check NHIF status

Healthcare can be really costly and it is not uncommon to come across families that are desperately trying to raise funds to settle hospital and medical bills for their loved ones.

Luckily, there is a national health insurance scheme that’s been around for a while.

The National Hospital Insurance Fund, NHIF, caters for medical expenses for not just civil servants but also people in the private sector with provision for persons in the informal sector to also get covered through the voluntary contribution programs.

It is important to be up-to-date with your membership to this insurance scheme and as such, NHIF has various ways to check whether you’re covered or not.

Here’s a detailed guide on how to check your NHIF status:

NHIF Online Method

  • Visit the NHIF Website

Go to the official NHIF website at

  • Login or Register

If you already have an account, log in using your credentials. If not, you need to register by providing your details.

You’ll be required to input your NHIF card number, email address, and working phone number in case they need to contact you.

Once you’ve submitted your details, you’ll receive an SMS on your phone with a One-Time Password (OTP).

The password is valid for 24 hours only hence you need to reset it

  • Navigate to Member Services

Once logged in, navigate to the member services section. Look for an option related to checking your NHIF status.

  • Enter ID or Passport Number

Input your National ID or Passport number. This is usually the primary identifier used by NHIF.

  • Check NHIF Status

After entering your details, the system will display your status.

This will include information about your contributions and coverage.

How to Check Your NHIF Status Via SMS 

Here is a step-by-step guide on how to go about it:

  • Go to your phone’s main menu and tap on the messaging icon
  • Once the messaging application opens, compose a new SMS
  • Type ID, add space, and then type your ID number or passport number in the message space. For instance, ID 46464646
  • Send the message to 21101
  • You will receive a message with information about your NHIF account status after a short while

The NHIF will send you a text message with your employer’s name and the last time you made your monthly payment.

While this service is simple and effective, it will cost you Ksh.10 in airtime as a service charge.

It works for Safaricom and Airtel customers.

How to check NHIF status via the App

  • Download the NHIF Mobile App: If available, download and install the NHIF mobile application from your device’s app store.
  • Login or Register: Log in using your existing credentials or register for a new account.
  • Navigate to Check Status: Look for an option within the app’s interface to check your NHIF status.
  • Enter ID or Passport Number: Input your National ID or Passport number as required.
  • View Status: The app will fetch and display your NHIF status, providing details on your contributions and coverage.

NHIF status Service Points

  1. Visit NHIF Offices or Huduma Centres: You can physically visit their offices or Huduma Centres across the country.
  2. Provide Identification Details: Approach the service desk, provide your identification details, and request to check your status.
  3. Receive Status: The staff will assist you in verifying your status, and you may receive a printout or an official confirmation.

Important Tips:

  • Ensure that the details you provide (ID or Passport number) are accurate to receive the correct information.
  • Keep your NHIF card or number handy as it might be required during the process.
  • If you encounter any issues or discrepancies, consider contacting NHIF customer care for assistance.


In conclusion, NHIF status checks are essential to ensure that your contributions are up to date, and you are eligible for the healthcare benefits provided by the fund.

Regularly verifying your NHIF status helps you stay informed about your coverage and contributes to a seamless healthcare experience.


1. How to check my NHIF status.

  • Online method
  • App method
  • SMS method

2. How can i log in to my NHIF account

Visit their portal

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